This Privacy Policy explains how kis918 collects, uses, stores, and protects the personal data of players and visitors who access the Platform. We take your privacy seriously and are committed to handling your data responsibly and transparently.
This Privacy Policy applies to all personal data collected and processed by the kis918 Platform (accessible at kis918.asia) in connection with the provision of online casino games, sports betting, e-sports wagering, and related services to players and visitors.
By registering an Account, accessing the Platform, or using any kis918 service, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms and Conditions, which are incorporated by reference. In the event of a conflict between this Policy and any game-specific or promotion-specific terms with respect to data handling, this Privacy Policy shall prevail.
The data controller responsible for the personal data collected through the kis918 Platform is the operator of kis918.asia. For the purposes of this Privacy Policy, references to "kis918", "we", "us", or "our" refer to this entity in its capacity as data controller.
All data protection enquiries, subject access requests, and privacy-related complaints should be directed to our support team at [email protected] with the subject line "Privacy Enquiry". We aim to acknowledge all privacy-related correspondence within 2 business days.
We collect the following categories of personal data from players and, where applicable, from visitors to the Platform:
We collect personal data through the following means:
We process your personal data for the following purposes:
We process your personal data on the following legal bases:
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients where necessary:
The kis918 Platform serves players across Malaysia, including Kuala Lumpur, Selangor, Penang, Johor Bahru, and East Malaysian states. Our primary data infrastructure is hosted within the Asia-Pacific region.
Where personal data is transferred outside of Malaysia — for example, to third-party service providers operating in other jurisdictions — we ensure that such transfers are subject to appropriate contractual safeguards, including standard data protection clauses that impose equivalent protections to those applied within Malaysia. We do not transfer personal data to jurisdictions without adequate data protection standards without implementing appropriate protective measures.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
kis918 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no system is entirely immune to security risks. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and relevant authorities in accordance with our legal obligations.
The kis918 Platform uses cookies and similar tracking technologies to support platform functionality, user authentication, and analytics. The categories of cookies we use include:
You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect Platform functionality.
Subject to applicable law, you have the following rights with respect to your personal data held by kis918:
To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days. We may require verification of your identity before processing any request.
The kis918 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals below the age of 21. If we become aware that personal data has been collected from a minor, we will delete the relevant data immediately and close the associated Account.
If you have reason to believe that a minor has registered an Account on the Platform, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be communicated to registered Account holders via email or in-platform notification at least 7 calendar days before the revised Policy takes effect.
The "Last updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this page periodically. Your continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by kis918, please contact our support team through the 24/7 live chat facility on the website, or via email at [email protected] — please note this email address is displayed as plain text only and is not a clickable link.
We take all privacy enquiries seriously. Complaints that cannot be resolved through our internal process may be escalated to the relevant data protection authority in your jurisdiction.
All data transmitted between your device and the kis918 Platform is protected by 256-bit SSL/TLS encryption. Your login credentials, financial data, and personal information are secured at the same standard used by major Malaysian banks.
kis918 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with service providers — payment processors, KYC partners — is strictly limited to what is necessary for that specific function.
You have documented rights to access, correct, delete, and port your data. Submit a request via live chat or email and we will respond within 30 calendar days. Identity verification may be required before processing your request.
We don't keep your data indefinitely. Financial and identity records are retained for a minimum of 5 years post-account closure for compliance purposes. All other data categories have defined maximum retention periods.
We use only three categories of cookies: strictly necessary, functional, and analytics. Non-essential cookies can be managed via your browser settings. We do not run cross-site tracking cookies or behavioural advertising networks.
Marketing communications from kis918 are consent-based. You can withdraw consent and opt out of promotional emails or in-platform notifications at any time through your account settings or by contacting support — no questions asked.
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